Key Webinar Objectives

  • Discuss User Role Importance

    Review the importance of the Help Desk and Auditor user roles within participating organizations to support the ongoing sustainability and operations of their Clinical Portal service

  • Demonstrate Help Desk Functions

    Demonstrate how Help Desk users can request new users’ access to the Clinical Portal and provide general account maintenance and troubleshooting support to those users

  • Demonstrate Auditor Functions

    Demonstrate how Auditor users can access general medical and sensitive information audit reports of interest to organizations’ security officer and security support staff roles

Webinar Overview

Preview the contents included in this webinar session

    1. About This Webinar: Exploring the Clinical Portal’s Help Desk & Auditor User Roles

    2. Webinar Recording: Exploring the Clinical Portal’s Help Desk & Auditor User Roles

    3. Webinar PowerPoint: Exploring the Clinical Portal’s Help Desk & Auditor User Roles

    4. Webinar Materials: Exploring the Clinical Portal’s Help Desk & Auditor User Roles

    5. Thank you!

About this course

  • Free
  • 5 lessons
  • 0 hours of video content

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Begin the knowledge-transfer of our technical know-how, lessons learned, use cases, and more that can assist your interactions with our data and services.