202: Help Desk & Auditor User Role Overview
This course will provide an overview of HealthInfoNet's Help Desk and Auditor user roles, with focus on the available self-service features/functionality.
Review the self-service functionality required by help desk personnel and IT support teams to create and manage user accounts for their organization’s authorized end users.
Review the self-service reporting functionality required by privacy/compliance officers and/or support staff to review patient health record accesses and activities by their organization’s authorized end users.
Learn where to find useful information, reference materials, and additional support for both the Help Desk and Auditor user roles.
Preview the chapters and lessons included in this course
HealthInfoNet's Help Desk & Auditor User Roles
Overview of HealthInfoNet's Help Desk User Role
Overview of HealthInfoNet's Auditor User Role
Supporting Documentation & Reference Materials
Begin using the Help Desk and Auditor user roles at your organization!